Digital Presence Privacy Policy

 

1. Introduction
At Digital Presence Limited and its related companies (referred to as "we", "us", or "our"), we are committed to protecting your privacy. We recognise the importance of the personal information you share with us and are committed to ensuring its confidentiality, security, and appropriate handling. This policy explains how we collect, store, and use your personal information in accordance with New Zealand privacy laws.


2. How We Collect Your Information
We collect personal information when you use our services, which includes interactions on our website, social media platforms, and when you contact us directly. The personal information we collect may include:


  • Your name, contact details, and business information
  • Device information such as browser and operating system
  • Location data
  • Log information like IP address and telephony log information


 We may also collect and store your information locally on your device or via cloud storage, browser data caches, client relationship management software, and offline backups.


3. Purpose of Collecting, Holding, and Using Your Personal Information
We collect, hold, and use your personal information for the following purposes:


  • To process your orders and manage our services provided to you, including customer support
  • To market products and services that may be relevant to you, unless you choose not to receive marketing communications
  • To improve and analyse our products, services, and customer experience
  • To comply with legal and business requirements
  • For other purposes as agreed upon by you


We will make reasonable efforts to ensure that your personal information is accurate, up-to-date, relevant, and not misleading.


4. What Happens If You Don’t Provide Us with Your Information?
Providing your personal information is not mandatory. However, not providing certain information may result in:


  • Inability to provide services or enter into contracts
  • Missing out on promotional offers and tailored services
  • A less personalised experience on our website and potential difficulties with service delivery


5. Disclosure of Your Information
We will not sell, rent, or trade your personal information. We may share your information with third parties only if it’s necessary for delivering services or as required by law. This may include:


  • Third parties assisting in the provision of services or hosting our website
  • Your authorised representatives or legal advisers
  • Government or regulatory authorities, as required or authorised by law
  • Our marketing partners for promotional purposes (with your consent)


We ensure that any third parties we share data with comply with privacy and data protection regulations.


6. Our Website
This Privacy Policy applies to our website, www.digitalpresence.co.nz, and any other online presence operated by Digital Presence.

Cookies


We use cookies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences and enhance website functionality. Cookies do not collect personal information and are used to:


  • Personalise content and advertisements
  • Analyse website traffic
  • Support remarketing efforts on platforms like Google Ads, Facebook, and LinkedIn Campaign Manager


If you don’t want cookies, you can set your browser to reject them, but this may impact some website features.


Links to Other Websites
Our website may contain links to external websites that are not operated by us. We are not responsible for the privacy practices or content of third-party websites, so we encourage you to review their privacy policies.


7. Security
We implement reasonable security measures to protect your personal information from unauthorised access, misuse, or alteration. However, no data transmission or storage method is 100% secure, and we cannot guarantee that your personal information will never be accessed or disclosed in an unintended manner.


8. Accessing and Correcting Your Information
Under New Zealand privacy laws, you have the right to request access to your personal information and to request corrections if necessary. If you would like to access or update the personal information we hold about you, please contact our Privacy Officer:



We aim to respond to your requests promptly and will assist with any corrections or updates.


Contact Us
If you have any questions or concerns about how we handle your personal information, please don’t hesitate to get in touch with us. At Digital Presence, we are committed to protecting your privacy and ensuring a safe and secure online experience.