a white background with a few lines on it

5 Reasons why small businesses need a website

Fay Roe
COVID-19 has challenged businesses across the globe in a way that has not seen before. It’s pushed them to their very limits. Even the bigger businesses and organisations struggled to adapt. However, some of the smaller and homegrown businesses have positively flourished – adjusted, modified, and risen to the occasion. 

How have they done it? They’ve upped their game – nurturing their digital presence and boosting their web marketing – and at the heart of every successful online marketing campaign is a website. 

A website is a business essential. In today’s digitally driven economy, consumers don’t just want to see businesses online, they expect it. It gives you the opportunity to boost sales, increase profits and grow your business by taking your products and services directly to the very people who are looking for them. 

1 – tell your brand’s story

Selling has changed massively over the years. Traditionally price was thought to be the greatest influencing factor in a sale, but there has been a shift in thinking about buying behaviours. It is now recognised that 95% of buying decisions are emotion led. Your website is the ideal place to tell your brand’s story to connect and develop the relationship consumers have with your brand – they want to know how your business’s mission, values and ethics align with theirs.

2 – showcase your products or services 

Let’s cut to the chase: a business website is not a vanity project; it exists to make you money. The only way to make people want your products is to show them what you have or what you can do. A professionally designed, brand supporting website will enable visitors to easily navigate the website without having to jump through hoops to hit checkout or find the information they need. 

3 – increase your business’s visibility and reach

Your website has the potential to be your greatest marketing asset. It’s the lynch pin to establishing a sustainable business – if used effectively. SEO is a powerful method  to increase the number of opportunities to be seen by your target audience by climbing the ranking position of the search engine results pages. Greater visibility means more visitors. More visitors mean more sales. 

4 – grow your business

Regardless of the industry you are in a website is central to unlocking the potential in your business. In 2018 Deloitte undertook a study called ‘Connected Small Businesses in the United States’, and the analysis found that the small businesses with advanced levels of digital engagement:

  • Doubled the revenue per employee.
  • Experienced nearly four times the amount of revenue growth than the previous year.
  • Three times as likely to employ a new member of staff.
  • Three times more likely to export. 

5 – be open 24/7

The boom in ecommerce is fuelled by how convenient it is for consumers to buy products online minus the limits of opening times or geography. Whether someone buys from you at midnight or noon, a well-designed and content rich website gives all the relevant information a face-to-face customer asks so the online user-experience is as seamless as real-life.


So, rather than thinking about why your business needs a website, perhaps you should be asking why not!

Digital Presence specialises in helping small businesses achieve their full potential online. We build websites for varying industries and of different levels of complexity– from informational business pages to e-commerce solutions. Our web design services Christchurch team create custom SEO and mobile friendly websites to help your business grow. Call us today or drop us a line to arrange a free no-obligation chat about how we can get your business online. 

Get a free consultation

Share

A red , yellow , and green smiley face on a blue background.
by Fay Roe 20 February 2025
Looks don’t matter, right? Don’t judge a book by its cover, there’s more than meets the eye, beauty is in the eye of the beholder – there are many commonly used phrases that bestow the virtue of looking beyond the aesthetics. And in many other scenarios we agree, but when it comes to a business website design, none of the above apply. Is it shallow? Possibly. Does it negatively impact your business? Hugely. The world is image and technology obsessed, so how your website looks and functions is a big deal. A dated, clunky, or poorly designed website runs the risk of presenting your business as outdated and behind the times, at worse untrustworthy. If your competitors have sleek, modern, and user-friendly websites while yours feels stuck in the early 2000s, who do you think your audience will choose? The hidden costs of an outdated website An outdated website isn’t just a cosmetic issue. If you are missing the mark on the aesthetics, there are likely functional issues too. This negatively impacts your business in ways you may not even realise. Here’s what a poorly designed website tells your customers: You’re not keeping up with industry trends . If your website looks like it hasn’t been touched in years, visitors may assume your business isn’t evolving either or likely to offer the most up-to-date products or services. You don’t prioritise user experience . A slow, difficult-to-navigate website frustrates users and compels them to click away – life is too short to wait! You lack credibility . A poorly maintained website makes your business appear unreliable, reducing trust in your products or services.  You’re missing out on sales . A confusing, slow, or non-mobile-friendly site prevents potential customers from taking action, leading to lost revenue and reputation. Signs and symptoms you need a new website design If you have a website, especially if you designed it yourself, you may be blind to areas where it can be improved – the attachment to an underperforming DIY website design is both relatable (we’ve all done it) and damaging to your business. However diverse website designs are, they share common signs and symptoms when overdue a website upgrade:
A tablet with the year 2025 on it is surrounded by paint brushes and paint.
by Fay Roe 6 January 2025
Redesign your website in 2025 to reboot your business. Achieve a fresh, modern look that drives growth for your business. Visit us to engages your audience.
A laptop computer is sitting on a desk next to a vase of flowers.
by Fay Roe 3 December 2024
Discover how exceptional web design can transform your business. Learn tips to improve user experience, boost conversions, and drive growth today!
A man is sitting in a chair using a laptop computer.
by Fay Roe 6 November 2024
Learn how to optimise your website design for higher sales. Discover key strategies to enhance user experience and drive conversions on your site today.
A dog wearing a santa hat is standing next to a laptop computer on a couch.
by Fay Roe 30 September 2024
Explore our latest website design updates for Christmas! Discover festive trends and tips to elevate your online presence and engage your audience.
A woman is standing on a bridge looking at her cell phone.
by Fay Roe 4 September 2024
Learn how Google’s mobile update can impact your site. Stay compliant or risk losing rankings. Mobile optimisation tips & best practices inside.
A yellow cartoon character is using a laptop computer.
by Fay Roe 1 September 2024
Learn proven strategies to optimise Google Ads for higher conversions. Master the art of customer acquisition with expert tips and insights. Learn more!
A small plant is growing out of a laptop keyboard.
by Fay Roe 31 July 2024
Discover sustainable web design practices with Digital Presence. Reduce your website's carbon footprint while enhancing SEO and user experience.
Person making a Google search on a laptop
by Fay Roe 30 July 2024
Learn why organic website traffic is essential for your online success. Find us how we can help boost your website's visibility with effective SEO strategies!
Revamp Your Website Design to Boost Conversion Rates
by Fay Roe 22 July 2024
Is your website struggling to convert visitors into customers? Discover how a website redesign can help improve your conversion rate. Learn more now!
Show More
Share by: